बनावट कॉल सेंटर्सचे आव्हान

B§Q>aZoQ>À`m dmT>Ë`m ì`már~amo~a, Á`m§Zr Ë`mbm \$gdUwH$sMo gmYZ ~Zdbo Amho, Ë`m§Zr bmoH$m§Zm Amnë`m H¥$Ë`m§Mo ~ir ~Z{dÊ`mg gwédmV Ho$ë`mZo EH$ ZdrZ àH$maMr Jw§VmJw§V {Z_m©U hmoV Amho. AcrH$S>oM g_moa Amboë`m EH$m ~mV_rZwgma, ZmoES>m_Yrb nmo{bgm§Zr EH$m H$m°b g|Q>aMm ^§S>m\$moS> Ho$bm Am{U naXoer ZmJ[aH$m§H$Sy>Z H$moQ>çdYr én`m§Mr \$gdUyH$ H$aUmè`m Ë`mÀ`m Mm¡Xm H$_©Mmè`m§Zm AQ>H$ Ho$br.
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_Ü`§Var, _w§~B© JwÝho emIoZo JmoaoJmd `oWrb am°`b nmåg `oWyZ H${WV[aË`m H$m`©aV Agboë`m ~ZmdQ> H$m°b g|Q>aMm nXm©\$me Ho$bm Am{U H°$ZS>mÀ`m ZmJ[aH$m§Mr \$gdUyH$ H$aUmè`m gmV OUm§Zm AQ>H$ Ho$br. nmo{bgm§À`m åhUÊ`mZwgma, AmamontZr A°_oPm°Z Am{U H°$ZS>mÀ`m A°Q>Zu OZab Am°{\$gMo à{V{ZYr Agë`mÀ`m ZmdmImbr H$m°b H$aÊ`mMo ^mgdyZ bmoH$m§Mr \$gdUyH$ Ho$br.
Am°ZbmBZ _mÜ`_mVyZ hmoV Agboë`m H$m_mV nmaXe©H$Vm `oB©b Am{U `mÀ`m _XVrZo Am{W©H$ JwÝøm§Zm Amim ~gob, Aer Anojm hmoVr. na§Vw, doJdoJù`m _mJm©Zo C^maboë`m Am°ZbmBZ ì`dgm`mV Á`m àH$mao \$gdUwH$sÀ`m KQ>Zm XaamoO CKS>H$sg `oV AmhoV, Ë`mdê$Z `m _mÜ`_mVyZhr \$gdUyH$ H$aUmao ZdZdrZ _mJm©Zo \$gdUyH$ H$aV Agë`mMo {XgyZ `oV Amho. Aem cwQ>mê§$Zr OZVocm KmVcocm Am{W©H$ J§S>m àM§S> _moR>m Amho. nmo{bg {d^mJmÀ`m gm`~a JwÝho emIm Aem KQ>H$m§da {Z`§ÌU R>odÊ`mMm à`ËZ H$aV Agë`m Var, ~ZmdQ> H$m°b g|Q>aÛmao ngaUmè`m \$gdUwH$sÀ`m Omù`mda {Z`§ÌU R>odUo H$R>rU hmoV Amho.
gm`~a JwÝho Am{U ñn°_ H$m°b amoIÊ`mgmR>r H|$Ð gaH$maZo Mjy A°n bm±M Ho$bo Amho. Mjy A°nÀ`m _mÜ`_mVyZ bmoH$ ghOnUo gm`~a JwÝho qH$dm ñn°_ H$m°bMr VH«$ma H$ê$ eH$VmV. `m ì`mgnrR>mÀ`m _mÜ`_mVyZ 1008 H$moQ>r én`m§n`ªVMr \$gdUyH$ amoIcr Joë`mMo gm§{JVco OmVo. gaH$maMm hm à`ËZ ñdmJVmh© Am{U Amdí`H$ Agcm Var Aem JwÝøm§Mr ì`már Am{U JwÝhoJmam§À`m ZdZdrZ Šc¥ßË`m amoIÊ`mgmR>r OZà~moYZmgh gm_y{hH$ à`ËZ JaOoMo AmhoV. — _hoe H$moir,
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